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Each Association is billed monthly on the anniversary of their start date. The Board Admin or Property Manager designated as the billing contact can pay by credit card or ACH. No annual contracts required.

No. Every plan includes unlimited users. Invite your entire Board, Property Manager, Legal Counsel, Vendors, and Community Members at no additional cost. Unity pricing is per Association, not per person.

We'll notify you when you're approaching your limit. Additional storage can be added at $5/GB per month, prorated to your billing cycle. No data is ever deleted without your permission.

A Quest is a plain-English question you submit through Unity's DocuQuest panel. DocuQuest searches your Association's governing documents, state statutes, and local codes, then returns an answer with page-level citations you can verify and share. Think of it as having a research assistant who's read every document your Association has ever produced.

No. The vast majority of documents -- Word files, native PDFs, spreadsheets -- upload and index at no extra cost as part of your plan. OCR processing is only needed for scanned or photographed documents where the text is embedded as an image rather than selectable text. Unity detects this automatically during upload. If OCR is required, you'll see it noted on the document, and the charge is $0.01 per page processed. A typical 30-page scanned Declaration would cost $0.30 to process.

Absolutely. Property Managers and Legal Counsel can switch between Associations instantly. Enterprise pricing offers volume discounts for portfolios of 5 or more communities.

Yes. Every plan includes a 14-day free trial with full access to all features. No credit card required to start. Your Association can upload documents, send messages, and submit Quests before deciding to subscribe.